JEE Main 2027 Helpline: How to Contact NTA Via Number & Email

JEE Main 2027 Helpline: National testing agency has provided JEE Main helpline number, email for the direct official support of candidates. Registered candidates can check details of help desk in the provided article. NTA has also decided to roll out an AI-powered helpline number to assist students for solving queries.

How to contact JEE Main officials for resolving issues? Get help-desk details below >>

LATEST NEWS: Mistakes in JEE Main 2027 Session 1 form? Submit Fresh Applications Here

The dedicated helpline numbers and contact channels are provided to support candidates facing issues including application, payment and others. The AI powered service will help candidates by providing instant assistance in the matters of registration, document, fee submission, etc.

NTA JEE mains Helpline

Confused? Ask your Queries Here

In this article of NTA JEE Main 2027 Helpline, we have provided contact numbers and email support so that candidates are able to get official guidance on various queries.

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NTA JEE Main Helpline: Contact NTA Officials

To resolve queries, NTA provides helpline number and email. Every year, lots of candidates faces issues while registering for exam, making payment, others.

Students have to visit the ‘Contact Us’ section provided on the NTA website. Also, complete details regarding various queries can be checked by students on the information bulletin.

NTA Helpline Desk

Name Contact Details
NTA Helpdesk Phone Number: 011-69227700, 011-40759000
Email id: [email protected]

Help Desk for Payment Related Queries

A) Payment Via SBI
Name Email id phone number
Customer Care [email protected] 1800112211
Helpdesk3 [email protected] 011-26391804
Through SMS UNHAPPY 8008202020
B) Payment Via Canara Bank
Helpdesk [email protected]
[email protected]
[email protected]
[email protected]
Complaint Management Services [email protected]
[email protected]
[email protected]
[email protected]
Customer Care [email protected]
[email protected]
[email protected]
[email protected]
C) Payment Via Union Bank of India
Customer Care [email protected]
Customer Care [email protected]

Students must note while making payment related grievances and queries, below are the required information:

  • Date and Time of Transaction
  • Name of Bank/ Payment gateway
  • Bank reference number
  • Transaction proof, Screenshot from payment portal in case of payment failure

How to Raise Payment Related Grievance?

  • After the students complete step 3 successfully, the confirmation page of application form must be downloaded and printout retained for future reference. The confirmation page can be generated only after successful payment by candidate.
  • In case confirmation page is not generated after fee payment, candidate should approach the concerned bank or payment gateway intregator using helpline number or email id mentioned above to ensure successful payment.
  • If successful transaction status I not reflected still on portal, students may contact NTA helpline. If issue of payment remains unresolved, candidate may pay a second time.
  • Email: [email protected]
    Phone no: 011-69227700/ 011-40759000
  • Any duplicate payment received by NTA will be refunded via same payment mode after fee reconciliation by NTA.
Also Check:
JEE Main Registration 2027 Eligibility Criteria

JEE Main 2027 Dates and Events

The Application process of JEE Main 2027 session 1 has begun on 24th October 2026. Last date to apply is 22nd November 2025. JEE Main 2027 Admit Card for all the eligible students will be released after the successful registration, so students must make sure to contact via helpline number in case they face problem in application or fee submission.

NTA has scheduled JEE Main 2207 session 1 exams on 20th, 21st, 22nd, 23rd, 24th & 28th January 2027. The April session exams are scheduled on 2nd, 3rd, 4th, 5th, 6th & 7th April 2027.

Students qualifying this national level entrance test successfully get admission in B.Tech, B.E, B.Plan and B.Arch programmes in various prestigious engineering colleges like NITs, IITs and CFTIs.

In case any candidate faces a problem in downloading the admit card or has any other problem or query, he/ she can contact the authorities through the helpline numbers and email id provided in this article.

Candidates must note that they can contact the officials during the active hours only. The Helpline will remain operational during 9:30 AM to 5:30 PM.

If you have any query related to JEE Main 2027 Helpline Numbers, you can ask your query in the comments section given below.

263 Comments

  1. Hi, I had previously appeared for JEE Session 1 under the General category, but upon further review of my documentation and eligibility, I realized that I fall under the OBC category. Is there a way to change it while applying for Session 2.
    Please advise.

  2. Sir I got marks as phy:31.3361284
    Che:29.5404562
    Mat:83.8776636 but my percentile is given as 42 in score card I can’t understand properly asking my marks I got 142marks then my percentile will be in 90 s can’t u pls help me

  3. Dear sir/ma’am,
    I have accidentally selected the B-planning/B-arch option but I want to appear for Jee mains examination 2024. I have attached my forms in this email. Upon reviewing the submitted form, I realized that there was an inadvertent error in my selection – I accidentally chose B-arch instead of Jee mains.
    I kindly request your assistance in correcting the form by updating my selection to Jee mains option. I assure you that this was an honest mistake, and I apologize for any inconvenience it may have caused.

    Regards,
    Ananya kapse
    7058222709

  4. My initial payment status was incomplete and I have done another payment to complete my registration. When raised a complaint for refund the bank says the amount is credited the amount to the beneficiary account. How can I get my money back in this case.

  5. Dear Help Center,

    I hope this email finds you well. I am writing to seek assistance regarding a mistake I made in my JEE Mains application form. Unfortunately, I realized the error after submission and now require guidance on how to re-apply. Your support in this matter is highly appreciated.

    Thank you in advance for your kind attention and assistance.

  6. I am underOBC CATEGORY
    As per official site fees of OBC is 900 for male. But in my application form fees shown is rs 4000 .So what can I do.
    Form is already submitted till fees section. So how can I correct this form

  7. Login error msg saying application no or password not found is coming after successfully completing step 1.
    It’s allowing me to set up new password with the application no but not allowing to login. Kindly help

  8. Sir,
    I have mistakenly mentioned the wrong year of passing (class 10) in the form.I want to change it but i have clicked the final submit button. i have not yet paid the fees.how can i update..?? i have also applied for support ticket.

  9. I have received my JEE date as 13-04-2023, which isn’t possible as it’s supposed to be from 6-12 April, I searched a little and found out that that date is the reserved date for OBC, EWS, etc, the problem is I belong to the general category and am not sure if it was a mistake or not….what should I do?

  10. My name is harigovind gopakumar in my certificates. But in adhar card its g harigovind. So i applied jee as per adhar card. Now jee main result came. Is ita problem to get admission through dasa

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