Need help with JEE Main 2025? From downloading the official notification to completing the application process, checking results, or understanding the JoSAA counselling procedure, the JEE Main Helpline Numbers from the National Testing Agency (NTA) are here to help.
How to contact JEE Main officials for resolving issues? Get Helpline Numbers here…
NTA has established dedicated helpline numbers and contact channels to support candidates facing any exam-related issues. Candidates must go through all the details here by visiting ‘Contact Us’ option provided in JEE Main section on the NTA website.
In this article below we have also provided all the helpline contacts for the candidates facing various issues to get their problems rectified by communicating with the officials.
Confused? Ask your Queries Here
JEE Main 2025 Helpline Numbers for General Queries
Candidates, who are facing various problems during the JEE Main 2025 application process, downloading the admit card or have general queries, can contact the officials through below provided telephone numbers and email ID:
Contact NTA officials:
Candidates must also contact the National Testing Agency (NTA) assigned to conduct the JEE Main 2025 Exam through the address and phone number provided below:
Address:
NSIC-MDBP Building
First Floor,
Okhla Industrial Estate
New Delhi-110020
Contact Number:
01169227700, 011-40759000
Email ID:
jeemain[at]nta[dot]ac[dot]in
JEE Main 2025 Helpline for Transaction Related Queries
In case candidates face problems related to transactions, he/she will get the problem rectified by contacting through the below provided email IDs and contact numbers:
If Paying using SBI Bank:
| Level | Name | Email ID | Contact No. |
|---|---|---|---|
| 1 | Helpdesk | [email protected] | 18004253800 |
| Helpdesk3 | [email protected] | 08026599990 | |
| 3 | Customer Care | [email protected] | 1800112211 |
| 4 | Through SMS | UNHAPPY (add text) | 8008202020 |
2. If Paying using Syndicate Bank :
| Level | Name | Email ID | Contact No. |
|---|---|---|---|
| 1 | Helpdesk | [email protected]/ [email protected]/ [email protected] | (022)61060524 8700098336 7428206788 953529363 |
| 2 | Complaint Management Services | [email protected]/ [email protected]/ [email protected] | (022)61060524 8700098336 7428206788 953529363 |
| 3 | Customer Care | [email protected]/ [email protected]/ [email protected] | (022)61060524 8700098336 7428206788 953529363 |
| 4 | Through SMS | – | (022)61060524 8700098336 7428206788 953529363 |
3. If Paying using HDFC Bank:
| Level | Name | Email ID | Contact No. |
|---|---|---|---|
| 1 | Shri Vikram Singh | [email protected] | 9799810080 |
| 2 | Shri Ripon Bhattacharjee | [email protected] | 9625031697 |
| 3 | Shri Amit Singh | [email protected] | 9718341770 |
4. If Paying using ICICI Bank :
| Level | Name | Email ID | Contact No. |
|---|---|---|---|
| 1 | Vikash Dwivedi | [email protected] | 9599533577 |
| 2 | Rahul Gupta | [email protected] | 8197300404 |
| Level | Name | Email ID | Contact No. |
|---|---|---|---|
| 1 | Shaliesh | [email protected] | 0120-4789525 |
| 2 | Ambreen Fatma | [email protected] | 0120-4789526 |
Also Check:
JEE Main 2025 Eligibility Criteria
The Application process of JEE Main 2025 session 1 took place from 28th October to 22nd November 2024, and for session 2 from 31st January to 25th February 2025. JEE Main 2025 Admit Card for all the eligible students is released on the website.
NTA conducted the JEE Main 2025 session 1 exam between 22nd to 30th January 2025 and the April session on April 02nd, 03rd, 04th, 07th, and 08th, 2025 for paper 1 and April 09th, 2025 for paper 2.
Students qualifying this national level entrance test will successfully get admission in B.Tech, B.E, B.Plan and B.Arch programmes in various prestigious engineering colleges like NITs, IITs and CFTIs.
In case any candidate faces a problem in downloading the admit card or has any other problem or query, he/ she can contact the authorities through the helpline numbers and email id provided in this article.
Candidates must note that they can contact the officials during the active hours only. The Helpline will remain operational during 9:30 AM to 5:30 PM.
If you have any query related to JEE Main 2025 Helpline Numbers, you can ask your query in the comments section given below.
Hi, I had previously appeared for JEE Session 1 under the General category, but upon further review of my documentation and eligibility, I realized that I fall under the OBC category. Is there a way to change it while applying for Session 2.
Please advise.
Yes, you must fill the application form for Session II with correct details.
Sir I got marks as phy:31.3361284
Che:29.5404562
Mat:83.8776636 but my percentile is given as 42 in score card I can’t understand properly asking my marks I got 142marks then my percentile will be in 90 s can’t u pls help me
You must ask the authority regarding this.
Dear sir/ma’am,
I have accidentally selected the B-planning/B-arch option but I want to appear for Jee mains examination 2024. I have attached my forms in this email. Upon reviewing the submitted form, I realized that there was an inadvertent error in my selection – I accidentally chose B-arch instead of Jee mains.
I kindly request your assistance in correcting the form by updating my selection to Jee mains option. I assure you that this was an honest mistake, and I apologize for any inconvenience it may have caused.
Regards,
Ananya kapse
7058222709
For correction related details, you must contact the authorities.
My initial payment status was incomplete and I have done another payment to complete my registration. When raised a complaint for refund the bank says the amount is credited the amount to the beneficiary account. How can I get my money back in this case.
You are advised to contact officials for same.
Dear Help Center,
I hope this email finds you well. I am writing to seek assistance regarding a mistake I made in my JEE Mains application form. Unfortunately, I realized the error after submission and now require guidance on how to re-apply. Your support in this matter is highly appreciated.
Thank you in advance for your kind attention and assistance.
You can edit your incorrect details at the time of correction from 6th till 8th December 2023.
I am underOBC CATEGORY
As per official site fees of OBC is 900 for male. But in my application form fees shown is rs 4000 .So what can I do.
Form is already submitted till fees section. So how can I correct this form
You are advised to check you details like category, courses selected & other and then edit it.
Login error msg saying application no or password not found is coming after successfully completing step 1.
It’s allowing me to set up new password with the application no but not allowing to login. Kindly help
You are advised to try again using different browser, if still same issue occurs contact officials.
Sir,
I have mistakenly mentioned the wrong year of passing (class 10) in the form.I want to change it but i have clicked the final submit button. i have not yet paid the fees.how can i update..?? i have also applied for support ticket.
You are advised to edit it during correction facility.
what should be the percentile for score of 71 in jee main 2 – 2023
It will be in between 91.072128 – 93.152971 percentile.
I have received my JEE date as 13-04-2023, which isn’t possible as it’s supposed to be from 6-12 April, I searched a little and found out that that date is the reserved date for OBC, EWS, etc, the problem is I belong to the general category and am not sure if it was a mistake or not….what should I do?
You are advised to contact with officials for the same.
My name is harigovind gopakumar in my certificates. But in adhar card its g harigovind. So i applied jee as per adhar card. Now jee main result came. Is ita problem to get admission through dasa
You must contact the official authority regarding this issue.
Sir I wants to change my centre .I request you to please change the centre from kanpur to moradabad.
It depends on officials. You are advised to contact officials for the same.