JEE Main 2023 Helpline Numbers, How to Contact NTA Officials

jee main 2023For the candidates who are facing various problems in the JEE Main 2023 application process, fee payment, uploading of documents, downloading process etc. the board has provided various JEE Main helpline numbers on the website of NTA. Candidates can go through the all the details of helpline contacts by visiting ‘Contact Us’ option provided in JEE Main section at the NTA website.

In this article below we have also provided all the helpline contacts for the candidates facing various issues to get their problems rectified by communicating with the officials.

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JEE Main 2023 Helpline Numbers for General Queries

Candidates, who are facing various problems during the JEE Main 2023 application process, downloading the admit card or have general queries can contact the officials through below provided telephone numbers and email id:

Contact NTA officials:

Candidates can also contact the National Testing Agency (NTA) assigned to conduct the JEE Main 2023 Exam through the address and phone number provided below:


Block C-20 1A/8, Sector- 62
IITK Outreach Centre, GautamBuddh Nagar,
Noida-201309, Uttar Pradesh (India)

Telephone Enquiry:


JEE Main 2023 Helpline for Transaction Related Queries

In case candidates are facing problems related to transactions, he/she can get the problem rectified by contacting through the below provided email ids and contact numbers:

If Paying using SBI Bank:

LevelNameEmail IDContact No.
1Helpdesk[email protected]02275560266/ 02227560267
3Customer Care[email protected]
4Through SMSUNHAPPY (add text)8008202020

2. If Paying using Syndicate Bank :

LevelNameEmail IDContact No.
1Helpdesk[email protected]01202400850/1
2Complaint Management Services[email protected]01202400850/1
3Customer Care[email protected]9971262371
4Through SMS[email protected]01202400850/1

3. If Paying using HDFC Bank:

LevelNameEmail IDContact No.
1Shri Vikram Singh[email protected]9799810080
2Shri Ripon Bhattacharjee[email protected]9625031697
3Shri Amit Singh[email protected]9718341770

4. If Paying using ICICI Bank :

LevelNameEmail IDContact No.
1Aiysha Khatun[email protected]01204728426
2Karan Sinha[email protected]8826107923
3Jai Sethi[email protected]9013799596

5. If Paying using PAYTM:

LevelNameEmail IDContact No.
1Education Payment Support[email protected]0120-4789521
2Manasvi Haseeja[email protected]0120-4789522
3Ambreen Fatma[email protected]

Also Check:

JEE Main 2023 Eligibility Criteria

JEE Main 2023 Exam Dates

The Application process of JEE Main 2023 has been started from 15th December 2022 for 1st session. Last date to apply is till 12th January 2023. Candidates can download their admit cards from 21st January 2023. The entrance test of JEE Main 2023 for 1st session will be conducted on 24th, 25th, 28th, 29th, 30th & 31st January & 1st February 2023. The JEE Main 2023 Admit Card can be provided to the students on the website.

In case any candidate faces problem in downloading the admit card or has any other problem or query, he/ she can contact the authorities through the helpline numbers and email id provided in this article.

Candidates must note that they can contact the officials during the active hours only. The Helpline will remain operational during 9:30 am to 5:30 pm.

Students qualifying this national level entrance test will successfully get admission in B.Tech, B.E, B.Plan and B,Arch programmes in various prestigious engineering colleges like NITs, IITs and CFTIs.

If you have any query related to JEE Main 2023 Helpline Numbers, you can ask your query in the comments section given below.

Displaying 247 Comments
  1. Kajal says:

    I have dine my payment but i have done some mistake in my form …plz solve my prblm

  2. SIBI SIMON says:


    • Sarvgyan Team says:

      Please check all the details like Credit or Debit, card no., CVV, Expiry Date and then try again if same error repeats then try with other bank card or contact to the official help desk of JEE Main 2021.

  3. Vipin Bopanwar says:

    Because of some reason if we cannot gave exam
    Will it be refunded

    • Sarvgyan Team says:

      NO, if you want refund then you will have to withdrawal you application form. Please contact to the official help desk of exam conducting authority for further details regarding withdrawal.

  4. Supriya Choudhary says:

    I have have a OBC certifciate from the GOVT. of Bihar which sates bharat sarkar me niyukati hetu will it be eligible for OBC IN JEE FORM.

  5. Bikrant sahu says:

    Sir .. I passed HSLC in 2016 and and 12th in 2018..wil i be eligible to fillup the form

  6. Manmohan Singh Lodhi says:

    Sir, I had selected only 3 sessions of jee mains 2021 form and submitted.Now I want to select the last one also.. Can i able to do soo.. If yes then how?? ??

  7. Nayeem Ahmad wani says:

    Sir l want to cancel my first two sections of jee mains which I have already paid .sir what l have to do.please sir help

  8. Aditi Choubey says:

    Their is some issues regarding the form. I have done the registration and in the admission process the PC got shut down due to which on refilling the form again its displaying a meessage “candidate with these credentials already exists”. sir please kindy look and give certain solution. Thank You

    • Sarvgyan Team says:

      You don’t need to register your self again, you have receive the application no. when you have register first time. so use that application no and password and you will able to continue your application form.

  9. Prasad says:

    Sir, i submitted jee mains 2021 application without updating my caste. Please inform how to update it.

  10. SUBHASHINI says:

    I have forgotten to opt for reservation category (BC-D) in JEE MAINS APPLICATION FORM 2021.i have already submitted the application.Now how to opt for reservation category. plz suggest

  11. Atul says:

    What is the use of appendix 2 in the application form of jee main and how to use it

  12. Bhargav says:

    I have passed 12 th in 2020.I have placed in good university in my EAMCET counselling.I have applied for jee mains 2021 Feb session now I didn’t want to appear for jee mains so how to take refund from nta

  13. prathiksha y says:

    Sir what is the last date to apply for march session??

  14. Aklesh Choudhury says:

    Sir mistakenly I’ve uploaded my place of schooling as urban in Class 10th which is supposed to be rural whereas in 12th I’ve uploaded as rural .please solve my query.

  15. Raashika Sharma says:

    I have submitted my state ews certificate instead of central ews certificate in jee main 2021.Does it applicable or not and in future also if I am unable to submit central ews certificate then do I come under ews category or in open category?

  16. Om. Vinayak tripathy says:

    Sir maine form bhara payment kiya to mere form me incomplete show kr raha tha to maine fir payment kr diya but fir bhi nahi hua abhi bhi payment nahi hua to kya sir mere jo paise transfer hue hai vo mujhe return hoge aur sir plzzz tell me help line number of nta plz sorry.

  17. ashu says:

    sir maine application form ka payment kar diya aur account se paise bhi kat gaye par nta form me transaction fail dikha raha

  18. Afridi Ansari says:

    hello sir, mera 1300 each paper laga hai or 4 paper ka 5200 laga hai sir agar mai apna subject reduce kr lu to kya mere paise refund ho jayenge sir plz… reply dijiye sir plzzz…..

  19. Aahan Rembersu says:

    while filling my registration form online when I put security pin given below at the end of form and when I submit it I receive an error msg “Security pin code did not match please enter again”.
    This has happened 5 times even after filling the correct security Pin. Please guide me at your earliest.

    • Sarvgyan Team says:

      You should try it again after some time and if the same error repeats then contact to the official help desk of JEE Main 2021.

  20. Altamash says:

    If don’t have my OBC NCL caste certificate now
    But if get it after JEE main Feb attempt How do I upload it when I have submitted the appendix 2 before

  21. Shivani Verma says:

    Sir Maine phle may ka form apply kr Diya h ab mera February ka form apply hoga

  22. Ubaid says:

    Sir i am from jandk i have appeared in 12th in 2019 will i be eligible in 2020

  23. Ubaid says:

    Sir i have not ews certificate present right now .when i wil upload and how i will upload later plx help me

  24. CHIDANANDA K says:

    sir I am trying to pay my fee through Canara bank debit card, for some reason it shows: “server facing a techinical problem” even, after trying for 2 days. what should I do sir

  25. Shubham says:

    Sir maine mains ki liye apply kiya hai par usme ek correction hai usko correct karne next day online shop gaya to correct nahi ho raha hai jan1 ko apply kiya hu

    • Sarvgyan Team says:

      You should wait till the correction facility, meanwhile you can contact to the official help desk of JEE Main 2021 for further information.

  26. Tejasvi says:

    I have filled the form for February session jee mains 2021 but I want to appear in April and May also now can I fill for those months later or what to do

  27. Vandit shah says:

    I have fill the application foam of 2021 of February attempt but now I want to attempt all exam of 2021
    Means all 4 attempt ( Feb, March, April,may) but I have fill my application foam now what to do for correction in jee main foam so that I can appear for all attempt of jee main 2021.

    • Sarvgyan Team says:

      You don’t need to go for correction as authority will provide a chance to apply for every session individually after the declaration of result of its previous session.

  28. Pitla Lahari says:

    Sir/Madam I totally fill registration details to apply jeemains 2021 online but the submit button is not working it’s not registering I tried now up to 5 times …plz consider this as soon as possible…

    • Sarvgyan Team says:

      Will their might be the server issue, so please try again later or contact to the official help desk of JEE Main 2021.

  29. Amit Bhrambe says:

    In JEE MAIN 2021 registration if I fail to submit OBC-NCL certificate till May 2021 as per undertaking then will I be considered in general category?

  30. Utkarsh Awasthi says:

    I have filled the form of jee mains february 2021 but now i want to attempt all four jee mains 2021 .So what i wil do?

    • Sarvgyan Team says:

      Authority will release the application form for every session individually immediately after the declaration of each session result, so you will be able to apply then.

  31. Kartik says:

    Sir I have filled the form and paid fees for first two sessions, but many people are saying that I won’t be able to do it for more because fees had to paid now only. Can I fill other attempts?

    • Sarvgyan Team says:

      Yes, you will able to fill the application form for remaining 2 session as well. Authority will release application immediately after the declaration of the result of each session.

  32. Tanvi gupta says:

    Sir, is it compulsory to fill the form for all session of jee main 2021 all together or we can fill it separately also

    • Sarvgyan Team says:

      You can fill it separately as well. Authority will release application form for ever session immediately after the declaration of result.

  33. Utkarsh says:

    Sir agar maine sirf February attempt ka form bhara ha or maine for timebieng march ,april , may ka nahi bhara to kya ma vo attempt nahi de paunga sir plz reply

    • Sarvgyan Team says:

      Authority will release application form after the declaration of the result of every session, so you will be able to apply for every session individually.

  34. Karthik says:

    Am i able to change my photo and signature after submitting because i didnt uploaded it in its proper size

    • Sarvgyan Team says:

      You should check the page no. 4 & 5 of JEE Main 2021 information bulletin as it has contain all the information you might want regarding the correction.

  35. Abraham says:


  36. Varun says:

    Sir I’m a private candidate doing 12th again so what do I write in school name,address and pincode section?

    • Sarvgyan Team says:

      You should check the eligibility portion of JEE Main 2021 information bulletin as it contain al the information you want to know.

  37. Sarmad says:

    Is necessary to submit ews or obc certificate now??
    If no then what is the last date of submission?? #

  38. mayuresh dharwadkar says:

    I have registered and downloaded confirmation pdf but not recieved any sms or email. Had just recieved both email and SMS of registration

  39. Balakrishna says:

    Sir i applied JEE 2021 for February session only. But Now im not able to apply for 4 sessions.
    Can i re-apply for Jee 2021 and delete my previous application??
    Please Reply sir…?
    How can i rectify my problem??

    • Sarvgyan Team says:

      You don’t need to cancel you application form as you can apply for all session later. authority will release application form for 3-4 days after the declaration of result of each session, so you will able to apply then.

  40. Sakshi says:

    Can I change my category for jee mains before examination? General to EWS?

  41. Adarsh Shrivastava says:

    Sir maine registration form bharte samay aadhar no galat bhar diya tha sir abhi kya karoon main?

    • Sarvgyan Team says:

      you will able to correct this in correction period meanwhile you can check the page no. 4, 5 and 14 of information bulletin as it has contain the information regarding the correction details.

  42. Chandrakanth says:

    Sir, I belongs to general category but I mistakenly kept OBC in jee mains 2021 application form. so it will be considered or I has to do the correction in the january.

    • Sarvgyan Team says:

      you can check the page no. 4,5 and 14 of JEE Main 2021 information bulletin as these pages are containing the information you might want regarding the correction of application form.

  43. Dheeraj kumar says:

    Sir iam preparing for jee2021 have ews reservation as u know it will applicable to 1 financial year I.e April to March so jee has been conducting in 4 times so news is applicable upto only march for anyone can I apply 4 shifts with that certificate sir pls say clear reply

  44. Souvik says:

    Sir,i have uploaded my OBC-NCL certificate which was to me in 2017.I have uploaded the same certificate in my JEE application form.Will there be problem?

  45. Vamsi krishna says:

    Sir I lost my pay receipt and how to reback my recipt

  46. YashRamdasSandalse says:

    how times I fill up form jee main 2021

  47. shailendra Yadav says:

    sir i done my class 12th with up board and i got less marks and i am doing my 12th with nios what i write in application form apreaing or pass out

  48. Prachi Patil says:

    I have filled the form for JEE Main-2021, in that I have filled appearing for 12th, but wrote roll number of my college, which otherwise I should have left blank. How to correct it?

  49. Saloni raj singh says:

    Sir I have filled only february now it is possible to change in choose to all 4 month as february, march , april and may

  50. Deepshikha says:

    Can I add one more paper of April session 2021? I have applied only for feb and March.

  51. Nageswara Reddy says:

    Sir please advice as my ward is migrated from A.P. to Telangana for studying intermediate .so while applying for Jee which state is to be selected

  52. Nageswara Reddy says:

    Sir please advice while filling application form which state is to be selected as my ward is migrated to Telangana for studying intermediate

  53. Nageswara Reddy says:

    Sir please advice while filling which state is to be selected as my ward is migrated from A.p to Telangana and studying in Telangana only

  54. Guddi Bhandari says:

    From where do we get the result awaited attestation form for JEE Mains? Is there any particular format?

  55. Aditya says:

    Sir,I belong to OBC(NCL) candidate but i applied for the OBC (NCL) certificate today (17-12-2020) and it will take around a month to get the certificate.
    Sir my query is , can i upload my OBC certificate in march session of jee mains 2021 if i appear in February session as a general candidate?

  56. Sita says:

    Need some urgent is the last. Need to talk to someone from JOSAA regarding JEe exam 2020 councelling 1 fee payment..urgent please

  57. Divya bharti says:

    I am divya bharti from bihar my crl i belong to ews candidates. Bt not add ews certificate at the time fill jee mains application. It is my mistake. Please please give me solution.. Thank u

  58. Sreeramreddy says:

    Sir I have applied for jee advance for which I have uploaded last year ews which had been for jeemains and it has been completed validity and I got new one what I should have to do

  59. Jatin kumar says:

    Sir mera paas backeard certificate ha but mba jee nains k form fillng pr wo ni dia tha kya ab result k baad kuch hoo sakta

  60. Vrushali gavit says:

    Hello sir,
    Sir my jee main nta score is 40 and i belong to st category and st category cutoff is 39 so can i eligible for advanced and mene us link pe ja kr dekha to us par foreign candidate ka application etc tha not for indian so i little confused what can i do

  61. Rashmi says:

    Sir,in numerical based questions also consider answer upto 2 decimal places.Because sir I found the exact answer but forget to round off upto nearest integer.My answer is same as the exact answer. So, definitely my solving method was right. So, plz I request u to accept the 2 decimal places answers along with nearest integer. Thank you…

  62. Poonam says:

    I have applied for jee main april . And I have received mail from nic that I have successfully submitted application form. But when i apply for admit card from application number and dob, it shows invalid application number or DOB. What I do ?I am in problem . Please help me

  63. Neha Thawale says:

    My brother is going to appear for JEE mains in September. His exam centre is in Maharashtra and now we are in Gujarat . It is difficult to travel across state in this corona crisis. Is there any way through which we can change our centre? Plz help..

  64. Geetanshu says:

    I forgot to inform JEE main officials on JEE main website that I have NDA examI am afraid of date clash between my NDA and JEE mains exam..
    Please help me and tell me what can I do in such a critical situation

    • Sarvgyan Team says:

      JEE Main 2020 examination will be held from 1st to 6th September 2020 while NDA 2020 will be on 6th September 2020 as per latest announcement.

  65. sathvik says:

    I forgot my application number
    How can i know it?

  66. Shivam garg says:

    Being not having ews certificate, i hav mentioned myself as general candidate. But now i have certificate for same ,so i want to ask you if i could change it to ews in jac delhi???
    Please reply at earliest!!!!

  67. Shivam garg says:

    Being not having an ews certificate, i have mentioned myself as general in jee application form .But now i have the certificate for same, so can i change my category to ews in jac delhi ???

    Please reply at earliest!!!

  68. avinesh says:

    sir actually mne iss saal improvement exam (PCM) diye the jisme mere marks improve hue h . mne sirf pcm k hi diye h so sir aap mje bta skte ho ki mje form pr konse marks ke according total krna h . coz improvement ka result abi aaya h nd jan vale form pr mere old marks h so should i update it or not

  69. Saloni says:

    Sir i have entered my cbse class 12 exam year 2019 instead of 2020. But my roll number , marks every thing is correct. My admit card is also uploaded in form. Yesterday i changed my exam centre and my 12th result came so i uploaded my marks. But in the year option there was no 2020 there was only 2018 and 2019. So i selected 2019. Will this cause any problem. I even mailed them this and put query also

  70. Jagriti says:

    Sir this year will improvement exam for class 12th held or not? And will jee consider improvement marks or not?

  71. Jagriti says:

    Sir i got 73% in cbse class 12 th exam. Am I eligible for taking admission in NIT’s or IIT’s.

    • Sarvgyan Team says:

      You can appear in the entrance exam as there is no such criteria for appearing for the JEE Mains exam. But for admissions to NITs/ GFTIs/ IIITs, you have to score at least 75% marks.

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