JEE Main Helpline Numbers 2025: Know How to Contact NTA

Need help with JEE Main 2025? From downloading the official notification to completing the application process, checking results, or understanding the JoSAA counselling procedure, the JEE Main Helpline Numbers from the National Testing Agency (NTA) are here to help.

How to contact JEE Main officials for resolving issues? Get Helpline Numbers here…

NTA has established dedicated helpline numbers and contact channels to support candidates facing any exam-related issues. Candidates must go through all the details here by visiting ‘Contact Us’ option provided in JEE Main section on the NTA website.

jee main 2025

In this article below we have also provided all the helpline contacts for the candidates facing various issues to get their problems rectified by communicating with the officials.

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JEE Main 2025 Helpline Numbers for General Queries

Candidates, who are facing various problems during the JEE Main 2025 application process, downloading the admit card or have general queries, can contact the officials through below provided telephone numbers and email ID:

Contact NTA officials:

Candidates must also contact the National Testing Agency (NTA) assigned to conduct the JEE Main 2025 Exam through the address and phone number provided below:

Address:

NSIC-MDBP Building
First Floor,
Okhla Industrial Estate
New Delhi-110020

Contact Number:

01169227700, 011-40759000

Email ID:

jeemain[at]nta[dot]ac[dot]in

JEE Main 2025 Helpline for Transaction Related Queries

In case candidates face problems related to transactions, he/she will get the problem rectified by contacting through the below provided email IDs and contact numbers:

If Paying using SBI Bank:

LevelNameEmail IDContact No.
1Helpdesk[email protected]18004253800
Helpdesk3[email protected]08026599990
3Customer Care[email protected]1800112211
4Through SMSUNHAPPY (add text)8008202020

2. If Paying using Syndicate Bank :

LevelNameEmail IDContact No.
1Helpdesk[email protected]/
[email protected]/
[email protected]
(022)61060524
8700098336
7428206788
953529363
2Complaint Management Services[email protected]/
[email protected]/
[email protected]
(022)61060524
8700098336
7428206788
953529363
3Customer Care[email protected]/
[email protected]/
[email protected]
(022)61060524
8700098336
7428206788
953529363
4Through SMS(022)61060524
8700098336
7428206788
953529363

3. If Paying using HDFC Bank:

LevelNameEmail IDContact No.
1Shri Vikram Singh[email protected]9799810080
2Shri Ripon Bhattacharjee[email protected]9625031697
3Shri Amit Singh[email protected]9718341770

4. If Paying using ICICI Bank :

LevelNameEmail IDContact No.
1Vikash Dwivedi[email protected]9599533577
2Rahul Gupta[email protected]8197300404
LevelNameEmail IDContact No.
1Shaliesh[email protected]0120-4789525
2Ambreen Fatma[email protected]0120-4789526

Also Check:

JEE Main 2025 Eligibility Criteria

JEE Main 2025 Exam Dates

The Application process of JEE Main 2025 session 1 took place from 28th October to 22nd November 2024, and for session 2 from 31st January to 25th February 2025. JEE Main 2025 Admit Card for all the eligible students is released on the website.

NTA conducted the JEE Main 2025 session 1 exam between 22nd to 30th January 2025 and the April session on April 02nd, 03rd, 04th, 07th, and 08th, 2025 for paper 1 and April 09th, 2025 for paper 2.

Students qualifying this national level entrance test will successfully get admission in B.Tech, B.E, B.Plan and B.Arch programmes in various prestigious engineering colleges like NITs, IITs and CFTIs.

In case any candidate faces a problem in downloading the admit card or has any other problem or query, he/ she can contact the authorities through the helpline numbers and email id provided in this article.

Candidates must note that they can contact the officials during the active hours only. The Helpline will remain operational during 9:30 AM to 5:30 PM.

If you have any query related to JEE Main 2025 Helpline Numbers, you can ask your query in the comments section given below.

263 Comments

  1. Hi, I had previously appeared for JEE Session 1 under the General category, but upon further review of my documentation and eligibility, I realized that I fall under the OBC category. Is there a way to change it while applying for Session 2.
    Please advise.

  2. Sir I got marks as phy:31.3361284
    Che:29.5404562
    Mat:83.8776636 but my percentile is given as 42 in score card I can’t understand properly asking my marks I got 142marks then my percentile will be in 90 s can’t u pls help me

  3. Dear sir/ma’am,
    I have accidentally selected the B-planning/B-arch option but I want to appear for Jee mains examination 2024. I have attached my forms in this email. Upon reviewing the submitted form, I realized that there was an inadvertent error in my selection – I accidentally chose B-arch instead of Jee mains.
    I kindly request your assistance in correcting the form by updating my selection to Jee mains option. I assure you that this was an honest mistake, and I apologize for any inconvenience it may have caused.

    Regards,
    Ananya kapse
    7058222709

  4. My initial payment status was incomplete and I have done another payment to complete my registration. When raised a complaint for refund the bank says the amount is credited the amount to the beneficiary account. How can I get my money back in this case.

  5. Dear Help Center,

    I hope this email finds you well. I am writing to seek assistance regarding a mistake I made in my JEE Mains application form. Unfortunately, I realized the error after submission and now require guidance on how to re-apply. Your support in this matter is highly appreciated.

    Thank you in advance for your kind attention and assistance.

  6. I am underOBC CATEGORY
    As per official site fees of OBC is 900 for male. But in my application form fees shown is rs 4000 .So what can I do.
    Form is already submitted till fees section. So how can I correct this form

  7. Login error msg saying application no or password not found is coming after successfully completing step 1.
    It’s allowing me to set up new password with the application no but not allowing to login. Kindly help

  8. Sir,
    I have mistakenly mentioned the wrong year of passing (class 10) in the form.I want to change it but i have clicked the final submit button. i have not yet paid the fees.how can i update..?? i have also applied for support ticket.

  9. I have received my JEE date as 13-04-2023, which isn’t possible as it’s supposed to be from 6-12 April, I searched a little and found out that that date is the reserved date for OBC, EWS, etc, the problem is I belong to the general category and am not sure if it was a mistake or not….what should I do?

  10. My name is harigovind gopakumar in my certificates. But in adhar card its g harigovind. So i applied jee as per adhar card. Now jee main result came. Is ita problem to get admission through dasa

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